Our support team is available by email.

Email: [email protected]

We aim to respond within one business day. Merchants on Growth and Pro plans receive priority support.

Before You Reach Out

Check the Troubleshooting section of these docs — it covers the most common setup and usage issues.

You can also open the in-app support form by going to Help & Support in the app's left navigation. The form pre-fills your shop name and current plan to help us respond faster.

What to Include

To help us resolve your issue quickly:

• Your store URL
• A description of the issue and what you've already tried
• Screenshots or error messages if applicable
• Your current plan (Free, Growth, or Pro)